Also how would I export them anyway? I see no option.īill Yovino (author) on June 19, - Depending on which version of the app you have, the app's filename in the backup can be different. So obviously I’m in the right folder and they’re there, just not visible. As I mentioned all my files are listed, but they just show blank pages not actual images. Are you sure that the backup was done with Encryption disabled? That should overwrite the initial backup right?īill Yovino (author) on June 19, I haven't come across this issue before. Initially it was set to encrypt, but I backed it up again afterwards without encryption. And again, there is no export button so I can’t even download them to see if they’ll show up properly or not.

They show blank pages that say cached images as if they didn’t load properly. I found the correct my secret folder folder and it shows all of my images and photos. As I mentioned, everything other folder works. I did not realise that the company that run my SecretApp was having issues affording upgrading to the apple updates so when I restored my phone and clicked on the app, it tells me that this app is no longer available in the app store and I cannot access it. I then did the update and my phone crashed in the middle of it, after talking to apple support and running through a few options, the only solution was to take it back to factory settings and then restore from the backup. I backed up my iPhone before doing the latest update. Sorry, I have read by through my comments and I think I haven't actually explained what happened very well, so here goes. You can also try backing up the phone again. You have helped a great deal (80%) and maybe may know what to do with the remaining 20%.īill Yovino (author) on November 16, Check to see if you have any other (older) unencrypted backups on your computer.

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